Salesforce CRMP is the world’s #1 customer relationship management platform. This cloud-based application is for sales, service, marketing, and more.
Salesforce CRM platform doesn’t require IT experts to set up or manage — simply log in and start connecting to customers in a whole new way.
The Salesforce CRMP cloud is an on-demand customer relationship management (CRM) suite offering applications for small, midsize and enterprise organizations, with a focus on sales and support.
The Salesforce CRMP app has capabilities that include sales management, marketing automation, partner relationship management and customer service.
These applications help organizations manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide post sales service.
The Salesforce CRMP for Outlook allows users to synchronize contacts, calendars, emails and tasks in both applications, while
Salesforce CRMP for small business allows users to manage contacts, track sales deals, manage tasks and events, harvest leads and track performance.
The Salesforce CRMP enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations and more.
Salesforce CRMP solutions are available only for software-as-a-service (SaaS) deployment. Salesforce.com provides a technology stack that covers database and security as well as workflow and user.
The software can also increase the sales team’s productivity whether they’re on location, at the office, or in cyberspace. It’s got mobile app for Android and iOS featuring real-time data from dashboards and custom reports, plus a “Feed First” feature that lets you at once see the most important information based on your settings.
Likewise, you can add more functions and tools from the AppExchange Apps. Salesforce Sales Cloud also allows you to get insights from varied, real-time customer data, create critical reports, sales forecasts, and territory models.
To give you more flexibility, Salesforce Sales Cloud integrates with external business solutions, such as: Desk.com, TeamSupport, LeadExec, FinancialForce ERP, Ambassador, Zuora, Zendesk, and other major CRM, sales, and accounting solutions.
Overview of Salesforce CRMP Benefits
Below are the common benefits companies experience while using Salesforce to manage their customer relationships:
1. It lets you close more deals
Get insights like opportunities using the software’s Opportunity Management. Get a full view of the customer, such as activity history, communications, discussions, and social mentions using the Contact Management. Tracking deals and looking for competitive information is easier with the Sales Collaboration module. Likewise, the Sales Performance Management lets you set metrics-based goals and amplify winning performances of sales reps to motivate a healthy competition in the team.
2. You can get more leads
Track clicks, create campaigns, and automate the whole process to generate quality leads and cut the sales cycle. The Lead Management, Marketing Automation, Sales Data, and Partner Management apps allow you to create a systematic pipeline from lead to conversion.
3. It will accelerate productivity
The mobile app for Android and iOS lets you take the software’s main functions with you, on the field or at the office. Log calls, reply to hot leads, or work opportunities in real time. The Visual Workflow also lets you to drag-and-drop business processes fast, such as, deals, discounts, expenses. You can also share and sync files and track changes in real time for faster and more productive communication between you and your team.
4. It lets you get more insights
See a real-time view of your sales team’s conversions to help you create adaptive weekly forecasts. Use the Reports and Dashboards to collect and accumulate data for detailed reporting and analysis. Manage territories with the right model to set boundaries and customer volume and achieve a more balanced assignments among your reps.
Features of Salesforce CRMP
- Communities for sales
- Marketing and sales leads
- Email integration
- Opportunities and quotes
- Build and run innovative apps
- Engage customers everywhere
- Approvals and workflow
- Social accounts and contacts
- Mobile to stay connected
- Contact Manager
- Real Time Visibility
How to setup Salesforce CRMP – Watch the Video